TERMS & CONDITIONS

1. Introduction

Welcome to KIWIE (“we”, “our”, “us”). These Terms and Conditions govern your use of our website [https://www.kiwie.com] (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of the Terms, please do not use the Site.

2. Use of the Site

You may use the Site to:

  • View and learn about KIWIE’s artwork and projects
  • Browse and purchase custom art pieces from our shop
  • Learn more about the artist and upcoming events

You must be at least 18 years old or have parental/guardian permission to make purchases on this Site.

3. Intellectual Property

All artwork, designs, images, text, and content on this Site are the intellectual property of KIWIE, unless otherwise stated. Unauthorized reproduction, distribution, or use is strictly prohibited.

4. Purchases

When purchasing artwork from our shop:

  • All prices are listed in Euros (€), unless otherwise noted.
  • Orders are processed securely through our payment provider STRIPE.
  • Once an order is placed, you will receive a confirmation email.

Please note:

  • Custom artwork sales may take additional time to produce and ship.
  • All sales are subject to availability and confirmation.

5. Shipping & Delivery

We ship worldwide from Latvia. Shipping times and fees will vary depending on your location. We aim to process and ship orders within [3–7] business days unless otherwise stated on the product page.

6. Returns & Refunds

Due to the nature of custom and limited-edition art pieces, all sales are final. If an item arrives damaged or incorrect, please contact us at info@kiwie.com within 7 days of delivery to arrange a replacement or refund.

7. Privacy

We respect your privacy. Personal information collected through the Site (such as during checkout) is handled in accordance with our [Privacy Policy]

8. Limitation of Liability

KIWIE shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, this Site or products purchased from it.

9. Governing Law

These Terms are governed by the laws of Latvia. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Latvian courts.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Updates will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: info@kiwie.com
Website: [https://www.kiwie.com]

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PRIVACY POLICY

Effective Date: 30th SEPT 2025
Last Updated: 30th SEPT 2025

KIWIE (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [https://www.kiwie.com] (the “Site”). By using the Site, you agree to the terms described below.
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1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide: such as your name, email address, shipping/billing address, and payment details when you make a purchase or contact us.
  • Automatically collected information: including your IP address, browser type, device information, and browsing activity through cookies and similar technologies.
  • Communications: if you contact us directly (via email, forms, or social media), we may store your correspondence.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you regarding purchases, inquiries, or customer support.
  • Improve our Site, products, and services.
  • Send marketing updates or newsletters (only if you have opted in).
  • Comply with legal obligations.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Your consent (e.g., subscribing to newsletters).
  • To perform a contract (e.g., fulfilling your purchase).
  • To comply with legal obligations.
  • For our legitimate interests, such as improving services and preventing fraud.

4. Sharing Your Information

We do not sell or rent your personal data. We may share information with:

  • Service providers (such as Stripe for secure payment processing and shipping companies).
  • Legal authorities if required by law or to protect our rights.
  • Business partners only if you provide explicit consent.

5. Cookies & Tracking

Our Site uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings, but some features of the Site may not function properly.

6. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this Policy or as required by law.

7. Your Rights

Under GDPR (for EU/EEA visitors), you have the right to:

  • Access, correct, or delete your personal information.
  • Restrict or object to our processing.
  • Request data portability.
  • Withdraw consent at any time (for marketing emails, simply click “unsubscribe”).

To exercise these rights, contact us at info@kiwie.com.

8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

9. International Visitors

As our Site is operated in Latvia, please note that your data may be transferred and processed outside your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

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COOKIE POLICY

Effective Date: 30th SEPT 2025
Last Updated: 30th SEPT 2025

This Cookie Policy explains how KIWIE (“we,” “our,” “us”) uses cookies and similar technologies when you visit our website [https://www.kiwie.com] (the “Site”).

By continuing to browse or use the Site, you agree to our use of cookies as described below. You can change or withdraw your consent at any time.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, or phone) when you visit a website. They help websites recognize your device, store preferences, and improve user experience.

2. Types of Cookies We Use

  • Essential Cookies
    Required for the Site to function (e.g., enabling secure checkout, remembering your cart). Without these, the Site cannot operate properly.
  • Performance & Analytics Cookies
    Help us understand how visitors use the Site (e.g., Google Analytics), so we can improve functionality, navigation, and content.
  • Functional Cookies
    Remember your preferences (e.g., language, location) to provide a more personalized experience.
  • Marketing & Advertising Cookies
    Track your browsing habits to show relevant ads and measure campaign effectiveness. These may come from third-party providers.

3. Third-Party Cookies

We may allow trusted third parties to place cookies on your device through the Site, such as:

  • Stripe (for secure payments).
  • Google Analytics (for site traffic analysis).
  • Social Media platforms (e.g., Instagram, Facebook) if you interact with embedded content.

These third parties are responsible for how they use your data. Please review their own privacy and cookie policies.

4. How Long Do Cookies Stay?

  • Session cookies are deleted once you close your browser.
  • Persistent cookies remain on your device for a set period or until you delete them manually.

5. How to Manage Cookies

You can control or delete cookies through your browser settings:

  • Block all cookies.
  • Allow only essential cookies.
  • Delete existing cookies.

Note: if you disable cookies, some features of the Site may not work properly (such as shopping cart or checkout).

For more information, visit www.allaboutcookies.org.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time. Updates will be posted here with the revised “Last Updated” date.

7. Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us:

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