Kiwie

Order questions

  • IS ORDERING SECURE?
  • Yes. I take the utmost care with the information that you provide when placing an order on my website. All of the information you provide during the ordering process is restricted to me in a safe. After the order is completed, I burn all the documents and throw the ashes into the ocean. If you have further questions about the security of ordering online from the www.KIWIE.com, please contact me on shop@kiwie.com

  • HOW WILL I KNOW THAT YOU HAVE RECEIVED MY ORDER?
  • After you complete the checkout process, a receipt will appear on your screen detailing your final order – that includes shipping charges, your billing address and the items that will be sent to your shipping address. Please, keep this receipt for your reference. You will also receive a confirmation e­mail stating that I have received your order. Please, be sure to enter your shipping and e­mail address correctly in the order form, so that I can be sure to deliver the confirmation to the right recipient. Otherwise it goes nowhere, and again ­someone from the postal office will get new Kiwie stuff for free.

  • I HAVE A QUESTION ABOUT A PRODUCT, HOW CAN I CONTACT YOU?
  • Please send any question regarding shop items to shop@kiwie.com

  • CAN I CHANGE OR CANCEL MY ORDER?
  • Yes, you can cancel the order within 3 hours by contacting me on shop@kiwie.com

  • WHEN THE ORDER PAYMENT IS TAKEN OF MY BANK ACCOUNT?
  • The amount is collected from your account at the time of placing the order.

  • HOW CAN I FINISHED MY SHOPPING PROPERLY?
  • If your order is placed correctly, you will get an e­mail confirming that fact. Usually it takes 2 seconds.

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